bjbazi's Privacy Policy
Your personal information is very important to us. This policy describes in detail how bjbazi collects, uses, and keeps your information secure.
This Privacy Policy ("Policy") applies to the use of all services on the bjbazi platform. By using the bjbazi website or mobile platform, you are considered to have agreed to the terms of this Policy. Please read this Policy in full.
Scope of Information Collection
We collect various types of information when you register on the bjbazi platform and use our services. This collection is essential to ensure a secure experience for you and to meet applicable legal obligations.
1.1 Information You Provide Directly
When you create an account on bjbazi or use our services, the following information is collected:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password (stored in encrypted form)
- Payment-related information (bKash, Nagad, Rocket, Upay — for transaction verification only)
- Identity verification documents (if required)
1.2 Automatically Collected Information
The following technical information is automatically collected while you use the platform:
- IP address and device type
- Browser name and version
- Time spent on the platform and pages visited
- Cookie and session data (discussed in detail below)
- Transaction history and gameplay logs
Purpose of Using Information
bjbazi uses the collected information for the following purposes:
- Creating and managing accounts and verifying user identity
- Providing services in accordance with our privacy policy and Terms and Conditions
- Processing financial transactions and confirming deposits and withdrawals
- Preventing fraud and illegal activity
- Providing customer service and technical support
- Informing you about promotional offers and bonuses (with your consent)
- Monitoring user behaviour to ensure responsible gaming
- Improving platform quality and enhancing the user experience
bjbazi never sells your personal information to third parties. Information sharing is described in detail in Section 4 below.
Data Protection and Security Measures
bjbazi adopts high-standard technical and administrative measures to protect your personal information. Our security framework is as follows:
3.1 Technical Protection
- All data transfers are secured through SSL (Secure Socket Layer) encryption technology
- Industry-standard hashing algorithms are used for password storage
- End-to-end encryption for sensitive information
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems
3.2 Administrative Protection
- Only authorised staff have access to user information
- Regular data protection training for staff
- Data access logs and monitoring
- Rapid response plan in the event of a security breach
However, it is not possible to guarantee complete security for data transmitted over the internet. We are committed to ensuring the highest level of protection, but users must also take responsibility for keeping their account credentials confidential.
Sharing Information with Third Parties
bjbazi may share your information with third parties in the following limited circumstances:
4.1 Service Provider Partners
Limited information may be shared for service delivery purposes with payment processors (bKash, Nagad, Rocket, Upay), game software providers, and technology support service providers. These partners are contractually bound to comply with bjbazi's privacy standards.
4.2 Legal Obligations
Information may be disclosed where required by court order, a lawful request from a law enforcement agency, or applicable legal obligations.
4.3 Fraud Prevention
Relevant information may be shared with the appropriate authorities to protect account security, prevent money laundering, and stop other illegal activity.
bjbazi never sells or transfers your personal information to advertisers or marketing agencies.
Cookie Policy
The bjbazi platform uses cookies and similar technologies to improve your browsing experience.
5.1 Types of Cookies
- Essential cookies: necessary for the core functionality of the platform (login sessions, security)
- Functional cookies: to remember your preferences and settings
- Analytical cookies: to monitor and improve platform usage
5.2 Cookie Control
You can control or disable cookies from your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly. By registering with us and using the platform, you are considered to have consented to the use of essential cookies.
Data Retention Period
bjbazi stores your personal information in accordance with the following policy:
- All information will be retained for as long as your account is active
- Even after an account is closed or deactivated, certain information may be retained for a specified period to meet legal obligations
- Information related to financial transactions may be retained for an extended period in accordance with applicable law
- Information may be retained for an additional period if required for an investigation into illegal activity
After the necessary retention period has passed, bjbazi deletes or anonymises the information using secure methods.
User Rights
As a user of the bjbazi platform, you have the following rights:
7.1 Right of Access
You may request a copy of the information we hold about you at any time. We will endeavour to respond to your request as promptly as possible.
7.2 Right to Rectification
If there is any incorrect or incomplete information in your account, you may correct it. Identity verification may be required to correct important information.
7.3 Right to Request Deletion
In certain circumstances you may request that your personal information be deleted. However, some information may not be deleted due to legal obligations, ongoing investigations, or outstanding transactions.
7.4 Withdrawal of Marketing Consent
If you do not wish to receive promotional emails or messages, you may withdraw your consent at any time. To do so, please contact our support team.
To exercise the rights above, email us at [email protected] or contact us via 24/7 live chat.
Protection of Minors' Information
bjbazi is a responsible platform and we are committed to protecting minors. Our services are for individuals aged 21 and above only.
- bjbazi does not knowingly collect personal information from anyone under the age of 21
- An age verification process is followed at the time of registration
- If we become aware that information from a minor has been collected, we will immediately close that account and delete the information
- If you believe your child has registered on bjbazi, please contact us at [email protected]
To learn more about responsible gaming, visit our Responsible Gaming page.
International Data Transfers
bjbazi's servers may be located in various places. Your information may be transferred to other countries where data protection laws may differ. In such cases, bjbazi ensures that:
- Data transfers will always be conducted under this Privacy Policy
- Appropriate contractual safeguards will remain in place
- Data protection standards in the recipient country will be equivalent to or higher than bjbazi's own standards
- All international data transfers will be secured through SSL encryption
Policy Changes and Updates
bjbazi reserves the right to amend this Privacy Policy as needed. If significant changes are made to the Policy:
- The updated policy will be published on the website and the "Last Updated" date will be changed
- Registered users may be notified by email
- For important changes, consent to the new policy may be sought at the time of login
If you continue to use the platform after any changes, you will be considered to have agreed to the updated Privacy Policy. We therefore recommend reviewing this page regularly.
Related Policies and Terms
This Privacy Policy is part of bjbazi's overall legal framework. Please also read the following pages for complete information:
- Terms and Conditions — general terms of service use
- Responsible Gaming — guidelines for safe gaming
- About Us — detailed information about bjbazi
- FAQ — answers to common questions
Have a question? Get in touch with us
Our Bengali support team is available at all times via 24/7 live chat